Never got an email with tracking info. When I called a week later to see where it was, the service rep said they had my phone and email correct and that the package had already shipped. He gave me the tracking info. Then, when I did receive it there was damaged packaging and missing parts. I am working with customer service to get parts replaced, but have not received them yet. I just received the lat tower last Friday and parts replacement process is underway, but until I have all parts, I give 1 star.
3 years ago
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