I was given inaccurate information multiple times from multiple agents. First t it was backorder for the frame. Then you got the frame, but then it was back ordered for the tiles. Then I was told ed you couldn't split a shipment. And t hen you split the shipment. The frame sat on your loading dock for 5 days. Zero customer service. Zero trust in the I nfo you provide. You guys got more things wrong then right with the deadlift platform. Hard to believe a company as large as titan would have such poor customer service. Listen to the numerous phone call recordings. Look at the emails.