One of the worse large purchases and support experiences I've ever had. Your motto should be "buy our crap or don't" which is obvious by your low-quality products and customer support. The wall rack mount is dangerous without a stringer but your team seems to not even understand what one is. I'm shocked that anyone ever purchases this junk. The quality of the item is china grade material and construction. The welding is that of a child. It didn't even come with hardware. How can you expect the customer to absorb the cost because you want to save a buck? Jerks. The bench was on back order for months and your team seemed proud to make customers wait. One even lied that it was "made in the USA" but when the bench finally did arrive, it came with the chinese packing. You just order this crap from China, repack it at your facility and then ship it out to customer. The welding on this is even worse and the bench continues to spew out small metal particles each time i use it. I don't know how you're still in business but i do look forward to the day when you go out of business or some sweatshop buys you out. You get what you deserve. I will ensure that i tell everyone i can about my experience so that they don't make the same mistake. As many have said before me, I should have just spent the extra money and gone with Rogue.