The hardware was completely different than what's indicated in the owner's manual. I'm missing at least 8 bolts and as many washers. Right now my leg press has no headrest, because I didn't have enough hardware to attach it. It's also missing 4 of the 8 bolts required to attach the backrest assembly to the vertical portion. Also, part of the backrest assembly had a missing bolt hole. Yes, you read that correctly. One of the bolt holes was not a hole. It had the imprint of a hole, but no hole. I had to get out a hammer and chisel (and goggles) to safely knock it out. Listen, I get it. This is a budget leg press, and IMO still worth the $$ - but future buyers should know they may need to head to the hardware store to get a few missing parts, and they should also know assembly may be substantially more challenging than they'd expect due to poor/lacking QA.