Disclaimer, I love most of my Titan equipment but I’m highly disappointed in the company.Out of the 7 pieces of equipment I’ve ordered from Titan 6 have shown up damaged, a few of them were minor or cosmetic but still and all. 3 machines weren’t and I had to use my own ingenuity, tools, etc to make them useable. Not a huge deal, they work. It’s more so the idea that you buy something new and have to work on it right out of the box so you can use it. I finally reached out to Titan and spoke up about the damaged equipment and sent in an image and they replied with we can refund you 10% of that item. That’s kind of a slap in the face when I’ve spent multiple thousands on equipment from them that’s came in damaged, you can buy from the scratch and dent section for that or less. Just something to consider if you’re buying new and want it to look new.