Sent the wrong item and instead of making it right Titan decided I had to go out of my way to send the product back before they issued a refund. I preferred they just send the correct order but they said we'll we don't replace from the scratch and dent. But they aren't replacing an item cause they never sent the correct order. I guess they are afraid I will steal a 50lb dumbell. Have bought alot of equipment from them but guess it's time to look somewhere else since they don't value loyalty.
3 years ago
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