I ordered a 40kg kettlebell a month ago and just received it. They had shipped two previously and something happened with FedEx. Went back and forth with FedEx for a whole week; the driver definitely skipped my package since it was so heavy. When I seemed support from Titan they told me I’d get some credit back or compensation in some way, and never heard back from them. Going back & forth with FedEx was the biggest hassle of it all something I think Titan should’ve been doing. You guys either need to stop using FedEx, or credit your customers in some way for hack no to deal with this. AND the kettlebell was damaged, which made me sad because kettlebells are really the only material possessions I treasure, lol.