Received the Rack Mount Leg Roller and Lat Tower Knee Holder for the x-3 rack. Ordered for the T-3 rack that had been previously ordered from Titan directly. The t-3 rack was also not sent correctly, instead received the entire Tall Wall Mounted Pulley Tower V3 and rack was Missing 2 Posts. Sent That Back And Waited To Be Able To Put The RACK Gym Together And Begin Work Outs. NOW I HAVE THE WRONG Rack Mount Leg Roller and Lat Tower Knee Holder AND STILL CANNOT GET WORK OUTS IN. DOES TITAN HAVE NO CUSTOMER SERVICE OR ATTENTION TO DETAIL? NEED STEPS TO RETURN THE WRONG ITEM AGAIN!!!! AND, HOPEFULLY GET THE CORRECT ITEM SENT. This is the worst ordering and customer service experience ever went through. I am continuously asked to take pictures and explain to Titan what they did wrong (AGAIN) with their own data details on order number, item code... , explain how they cannot get orders and gym sets correct and wasting hours and hours and hours of my time fixing Titan's mistakes. After multiple issues, I am now a Titan customer service solutions employee as opposed to a customer but just not getting paid. Please , pretty please, send instructions for how to get your orders straight ASAP so I can actually get my work outs in. If you need website help I am IT and can help with this but would need to be paid, your website says all racks are compatible but there is no part of the ordering process to designate what rack the customer has; so it would be assumed by the customer the previous rack ordered would be covered. Your rack have clear details on dimensions. Why don't your accessories????? Please give me a reason to not post this factual review and make Titan's customer