Order was received but missing a part. Customer service was easy to work with but instead of sending the missing part they are sending a new unit. I have to then repackage the original unit and send back. A FedEx label has been supplied but it’s just a big hassle to deal with. BTW this is the second piece of equipment I have ordered that parts were missing. Titan has lower costs than their competitors but the hassle is not worth the savings. Probably last time I buy from Titan.
3 years ago
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