Only half of my T3 series rack was delivered. I received the uprights only. I also received an item I did not order, a clamp on forklift hitch receiver. I put in a request to customer service #1448780. I have been notified that the request has been received by the staff. I have tried calling the support number and I can't get through, it tells me there are a lot of calls at that time and not enough staff to answer. Order #18103633547 was not fulfilled, I never received the 36 inch depth side bracings for the T3 series rack. Depending on how this is resolved will determine if I recommend Titan to my friends and order again from the company. Please make this right.