Wish I would have gone with Rogue. Issues across the board with Titan. First and most notable, the packaging of their items is so limited that they arrive scratched and damaged, the Titan logo on my T-3 rack is all messed up and the ends of the rack have scratches from the poor packaging. Second, I'm missing the required hardware to assemble. Titan's customer service response, (paraphrased) "go further inconvenience yourself and buy the hardware we forgot to include yourself and then go through a reimbursement process". Third, one of my packages was delivered right back to Titan, not my house, and I had to spend additional time with customer service to re-order. No sincere apology, no rushing the delayed replacement, and no discount for the inconvenience.