Free shipping was great until we had to deal with shipping. I wish we had the option to let FedEx know we wanted our packages actually delivered inside the building… The customer service rep at Titan told us that they paid for all the additional fees if we needed the machines inside. Of course we needed them inside instead of both FedEx drivers and the freight company left our 500+ pound packages on the doorstep of our gym. Just a mess to deal with when trying to plan setup and waiting for machines.
3 years ago
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