The hardware needed for assembly was missing and I was told I would need to source it myself because titan cant send it to me. Then I will be refunded for the cost of the hardware after send in pic of receipt. There is no consideration for my time and convenience. Titan makes a mistake and its up to the costumer to fix it. Missing and damaged items shouldn't be the norm. At the rate it seems to happen titan should be better at fixing the issue and not leave it to the costumer. This is two orders in a row with major problems. This is the last order i will make with titan. The price is not worth the hassle.