I think the products are great. They are sturdy and made out of quality material. Where I think you fall short is your packaging and shipping. This is the second item that I have received where the item hasn't had something supporting the end. In the shipping process, the box has been damaged with the equipment going through the cardboard and sticking out of the end. This causes the newly purchased equipment to be scuffed. Due to the weight and awkward shape of the equipment, I feel that the ends need to be reinforced with stronger cardboard or something sturdier than thin cardboard.