I ordered an 83" T2 Rack and three sets of bumper plates from the "scratch and dent" sale online. I figured what the heck, they're weights, who cares about a few scratches. I received two sets of the bumper plates first and honestly, I couldn't tell where they were blemished. So far so good. Today the rack arrived. Not good. The uprights and cross members had been thrown loosely in a box totally unprotected save for very thin plastic bags around each piece. Nothing separated them from one another, and there was no internal packaging to lock the pieces in place and stop them from rubbing during transport. The rack is still serviceable and went together fine, but you can imagine how the finish fared during transport. Several of the flanges where the connections are made were bent, too. Scratch and dent sales aren't returnable, so caveat emptor if you are considering any of these items. Learned my lesson - when Titan Fitness says 'scratch and dent", they mean it. I hope they package their new items better than they did this rack.