I have spent over 10,000 dollars with Titan. The guide rods got bent and titan would not sell me individual guide rods. Titan told me to fabricate the bars which is ridiculous. Titan did not send me the appropriate number of bolts so I had to go out and buy bolts because trying to get them from Titan would have taken a month. There should be no reason that I can’t buy replacement parts through Titan. The instructions are horrible. A good idea would be to label and separately package each group of bolts that come with the corresponding machine. That would make it easier for the customer to know what bolts are which.