I purchased the rackable hex bar as new, but it arrived with scratches and visible signs of having been lightly used before, or at least tested; I contacted Titan and a rep sent me an email to forward pictures, which I did, twice now, and still no response from Titan. That bar should have never been sold as new, but as scratch and dent instead, and I am still waiting for a resolution and an answer to my email sent twice.
BTW, delivery took two weeks.
2 years ago
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