FedEx couldn’t take it off the truck bc their trolley only held 400 pounds. The shipment came in a bolted box which I couldn’t open because I didn’t have anything that takes off bolts so I couldn’t take it piece by piece into my studio. There’s no mention about potentially needing a white glove service to set it up or anything so I refused the package. It’s been two weeks and Titan hasn’t refunded me and wants to charge me $500 for shipment back. Makes no sense. Do not recommend.
2 years ago
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