Placed a simple small order on the 13th and on the 15th I called to check on it and it was waiting to be verified. They called me to verify and I gave them the Order No, my name shipping address, billing address and telephone number and then proceeded to ask for my CC info. I don't see why this is necessary. If they are verifying your order for release, they should have your information in front of them. She said it is a different department and they don't, that doesn't sound right! Anyway, now it's supposed to ship out soon? and another 5-10 business days to arrive. When I asked to speak to a manager, she told the same lady I spoke to, to tell me that they'd have to cancel the order if I did not give a person verifying my order without the information in front of her, all my information including CC. Very unprofessional!