The service and ease of use from a website point of view were outstanding. 5 of 5 stars. However, the product itself is of zero value and is frankly a safety hazard. I would seriously recommend you remove it from your product line. I ordered the pivoting triceps bar. I have a home gym and have been working with weights for over over 40 years and in that time I have produced and used more than my fair share of homemade workout gadgets, so this next comment is not due to a lack of imagination, or an attempt to get something for my trouble, but I have not found even one exercise that can be completed successfully with this bar, and most movements feel like a serious injury is inevitable. I truly would recommend you drop this product. You don't want your name on this thing. Again... your service and ease of use were outstanding. The product was a big disappointment.