I spent over $3,000 on a rack with accessories for my home gym. 3 weeks later I start slowly receiving my accessories for the rack. One of the last items I receive is the rack itself. The day I get my rack in the mail, only a 3rd of it was there. I get a notification that the uprights for the rack are out of stock after it already arrived at my house. Now I haver a garage full of accessories for my racks and no way to assemble anything since I don't have that rack. I am having to deal with the terrible customer service now after getting terrible customer service. This will be my last time ordering anything through Titan. Although Rogue Fitness is more expensive, there customer service is well worth the extra cost. This whole transaction with Titan has been terrible. Ive spent 4 hrs on the phone on hold as well as many more hours trying to understand what's going on on my computer with this order.