I was far from impressed with the customer service of this company. I ordered during their sale time on Black Friday, they cancelled my order over a week later. Then I sat on hold 2 separate times for at least 30 minutes each time and really, their solution to me was, try to order online again. Then it wouldn't accept my credit card, so I had to call back, sit on hold, to have them do it manually. If this wasn't a gift my husband was really hoping for, I would have said screw it. I'm sure the product itself is good, but the service and company, not so much.