Multiple products arrived damaged in a $5000 order, not due to carrier but due to poor pallet construction from shipping. One plate missing from order, which took a week to get customer service to send. More than a month after ordering and my full order still hasn't arrived. Calibrated plates were damaged in shipping by being drug along the ground, having multiple damage spots where steel was ground off this making it no longer a calibrated plate. Titan's solution was to offer a $5 refund. Will never order again.
2 years ago
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