I feel bad that I'm forced to write this review. I tried many times to have my situation resolved with Titan's customer services - but they were no help. I would recommend skipping the Titan bike and pay the $150 more and get the ROGUE Assault bike. :( There is a known flaw in the build of this Titan Fitness Fan Bike, its the bottom of the control arm that you push/pull. There is a bearing inside the arm that fails. It probably costs a dime, but it creates a million dollar headache. You can try to tighten it before each ride, but that will only last 5-10mins. After a week the screw holding pedal and arm together will start to bend. All I wanted was customer service to send me a new bearing (it's custom to the bike and not something you can pick up at your local hardware store). However, they chose not to help me.