1st, you sent emails saying my package was delivered when it wasn't. It was only when I called did I get a somewhat clearer answer. Then that answer was that "fedex ruined your pig, so we're sending you another one. Simultaneously, an email was sent asking if I still wanted this item or did I want my money back? Obviously, I wanted it or else I wouldn't have ordered it. Finally it came, only to not have ANY INSTRUCTIONS on how to put it together. I had to look at the picture in order to figure it out. My plan was to order more things as I am building my gym....but after this, I won't be purchasing anything else from your company.