Buyer beware! I purchased an X3 on sale and got a confirmation email. The next day they canceled my order and said I could call in for assistance so I called in. On the phone they stated I would not be charged for the purchase, but I was still charged the next day. It took several days to get anyone on the phone. Today I had to spend 4 hours calling (14 times) to get through to anyone, and after being on hold for an hour the phone system hung up on me. I could only get someone on the phone after choosing the sales option, the system kept hanging up on me for support. Now they are refusing to honor the original price for the equipment, and when a supervisor called me back they used the old excuse of "nothing we can do." The refund will also supposedly take up to 10 business days to go through, even though they were able to take my money right away. Guess this is what you get from a company who just emulates other brands, and doesn't have anything else to offer. The previous item I ordered was damaged on delivery and they suggested I buy touch up paint my self and fix it.