I was shipped the wrong part, but because it was broken into 3 parts, I had to wait for all the parts to come in before I could let you all know. You were quick to resolve, but it still took 4-5 days to actually start shipping the piece, so it’s gonna be like a week and a half before I can actually start using it. Love how quick your team was to help me remedy, but the situation and the inability to use the product for almost a month since I initially ordered, made me put it at 3 stars. Whomever it was the answered the phone kept this from being 1 star, huge props to her.