Awful experience with Customer Service and Titan's return policy! Received a 60" axel bar as a Christmas gift (bought at the end of November) and wanted to exchange the unused 60" bar for the 84" axel bar, but was told they're unable to handle the exchange/return because it's been more than 30 days. This is a terrible customer experience. To make matters worse, when asking to speak with a Customer Service manager, I'm told I'll get a call back within the day, but that hasn't happened yet. I've called on 3 separate occasions! Will never purchase anything from Titan again!