Purchased the Functional Trainer. One of the boxes with the 10# weight plates for the weight stack was short 2 weights. I've emailed and called them. Titan seems to want to blame FedEx but FedEx didn't pack the crate. I only want them to send me the 2 weight plates but all I've gotten is the run around. The response should be that Titan will immediately make this right and send me the missing weight plates. Horrible customer service. Titan clearly doesn't care based on its actions. I do not recommend buying anything from Titan. You can't trust them.
2 years ago
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