I would not post this review to cause negativity to Titan as I like your products and think you have a quality set of offerings. But as things happen, my latest order for a Landmine Stand came missing one of the large bolts and most importantly the springloaded adjustment pin bolt. Neither of these things warrant a negative review and I simply put in a claim and expect them to be shipped out soon. But my key frustration is that it took 3 days to get a human to acknowledge my email, and I am still waiting 6 days later for the order to ship. I understand things take time, but when I paid in full for something and have to wait weeks to get missing parts, I think it is something you should know could be improved on your company. This is the second piece of Titan equipment I have purchased and am please with the overall brand, but am definitely concerned to place another order in the future for fear of missing parts and taking weeks to get them.