Disappointed with the folding rack ordered. The package arrived with no mounting instructions and when I called the agent advised I may need a 3rd party contractor to wall-mount. I asked why this was not disclosed in the product description and they did not know but mentioned it was a common complaint. I would have avoided the item if advised when researching. I am attempting to exchange for a floor model but they refuse to acknowledge their error and want me to pay for the shipping which is expensive. Bad customer support and marketing.
2 years ago
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