Fool me once… Titan sold me someone’s clearly used (partially assembled, repackages, missing hardware and damages to the metal) returned item as new. All of the effort was on me to resolve the issue… I had to contact them, sent an email with photos and waited for another one to be shipped (after approval), repair the destroyed box it came in and repackage the mess of damaged equipment. Three weeks later I had a usable NEW product. ZERO compensation for the delayed original shipping, the fact that they sold me a used item as new, my time and packing materials. I own a lot of titan products (more than 10) and this was a really poor experience. I don’t normally post these kinds of negative comments but it was really frustrating and time consuming. Buyer beware.