Ordered the PLATE LOADED LYING T-BAR ROW MACHINE and received it around a week later. I live in a townhome community with shared, large trash/recycle dumpsters so when an item of this size comes, I cut up the boxes and dumpster them- same with non-recyclables until only the necessary items remain. After an hour of prep, while trying to lay out the first pieces to assemble (Frame legs), I noticed the foot pads were attached to the top of the frame rather than bottom. Huge assembly mistake that should have been caught immediately or during final inspection. Because the frame pieces are angled, there is no workaround. No idea how this is going to get rectified but have already sent an email to Titan's customer service email 5 days ago. Paid full asking price for a dud, will miss 2 weeks worth of back workouts, and slow response coupled with unknown rectification procedure makes this a regrettable purchase.