The product I purchased is sold almost everywhere else as a set, so I assumed that was what I would be getting when I placed an order for 45 lb bumper plates. To my surprise, only one showed up in an extremely tattered and torn box. I spoke with customer service and they made me aware of my obligation to pay shipping and a TWENTY percent restock fee. It feels like this was an attempt at forcing me to spend more money at Titan, because what does one do with one bumper plate? Thankfully, I am not the only victim of this scam, as I found another in my city who was selling their ONE matching 45 lb bumper plate from Titan at a discounted price. It worked out decently enough for me, but Titan should emphasize the single plate or sell it as a set. The description is misleading and the return process is absurd.