Here’s the deal. The bar is great and high quality. But the shipping process and customer service was terrible. My first order was lost in transit, and the second one was delayed. The responses I got from customer service were stock, cut and paste info that didn’t acknowledge what I had actually written to them. Took about 3+ weeks to get my order. The concerning part is that given all the issues, they never once tried to make it right with any incentive to buy from them again. Even a small discount on a future item would have been a good faith effort. This order was a test run to see how the free shipping turned out before I place a much larger order for my home gym. When I’ve ordered from Rogue in the past I got top notch customer service from a human who responded to emails without cut and paste. I will likely order from titan again just cause of price, but will now allow a month to receive items.