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J
The rack itself is fine. So far does its task and feels sturdy and safe. The lack of stars is based on the fact that the entire shipment arrived damaged. Every piece of the rack is scratched up and the barbell plate's rubber is knicked and marked up. When you spend over $2,000 (rack and weights with accessories) and literally every piece shows up scuffed, knicked, or scratched it really shakes your confidence in a brand. And then when you ask for some compassion and compensation they tell you to take a discount code for future purchases or to just send everything back. Mind you that's over 700lbs of material to ship back in boxes that arrived destroyed. Not going to happen. Overall, real lackluster service leaving a disappointed customer with higher hopes.
2 years ago
Read Titan Fitness Reviews
Titan Fitness has a 4.5 average rating from 27,795 reviews