Tried to order something off the scratch and dent list, twice, and both times the order was a miss. First time the item wasn't available, and fine, scratch and dent stuff can go quick I would assume, but it's 2023, fix the online/inventory communication. Refund was immediately processed at least. The second time I tried to order the same thing that went back on scratch and dent, the order got confirmed, shipped, but when it arrived, it was a totally different item, and multiple things that I didn't order. I took a week for someone to give barely an answer and process a refund, after multiple emails with a picture of what came, and having to describe what came. No answer as to where the item I ordered was, and didn't get a refund processed until after about a week of the back and forth. And they said not to ship items back, just to keep them. A couple pieces of which I don't even know what they are nor have a use for.