Purchased a scratch and dent item, the item that was sent was the wrong size, not what was on the order. It was a $30 difference between the item I ordered which apparently wasn't in stock, and a new item. Instead of trying to find the right size strap they just refunded the purchase and told me to buy the new one. This isn't the first time an order has been missing parts or has been incorrect. Customer service seems to be whatever is easiest for Titan. It's starting to be worth it to buy elitefts or rogue just from a Hassel perspective.
2 years ago
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