Overall, I am happy with the products I received, but am not happy with my experience ordering, receiving, and assembling the items.
My order consisted of a T-2 Rack, along with dip attachments, weight holders, safety bars, and a 230 lb set of color-coded bumper plates. All of that cost me just under $1400, which is reasonable. However, two days after placing my order, I discovered an additional charge of over $2700 to Titan on my account. I contacted the company, and they knew nothing about it and said they had no way of knowing what happened. I had to dispute the charges with the bank, get a new card, and wait for a fraud investigation to be completed prior to getting my money back. Needless to say, this experience soured me on Titan Fitness a bit.
In terms of the products themselves, they’re ok. Everything arrived reasonably quickly and the parts were in decent condition. The squat rack came with no assembly instructions, but included a printout with a link to a manual. The link did not actually work, but I found the instructions by navigating to the product page for the rack and clicking around. It also turned out that I did not have a crescent or socket wrench the right size, so I had to use the combination wrench / screwdriver that was included with the hardware. This made the assembly process a bit difficult as it was hard to sufficiently tighten some of the bolts quickly. I was also missing two washers, but they weren’t essential. I still managed to get the rack setup within 2-3 hours. Once assembled, the rack has served me well. It’s not unshakeable, but it will easily handle the load of any normal person. If you’re a serious bodybuilder or powerlifter, I’d think about getting something a bit more heavy duty. It can absolutely handle 300-400 lbs without swaying much, though. All of the rack accessories were also easy to install and get the job done. I bought a nicer set of j-hooks and they are very solid. The plates are also decent… I love the color-coding. However, there were some slight discolorations and areas where paint was flaking off on a couple of the plates.
In the future, I’ll probably stick with Rep Fitness (I bought an adjustable bench from them and love it), but this is mainly due to my lack of confidence in Titan’s ability to conduct secure transactions and not due to the minor quality issues with the products themselves.