Received the Bar damaged, rusted, and not with all the pieces. Customer Service was contacted immediately and Photographs were forwarded. Initially they were responsive and offered 10 percent which is not even equivalent to what you sell similar “scratch and dent” items for. I haven’t heard from them since! I paid for shipping and expected a damage free product. Slight damage during shipping can happen but MULTIPLE areas and rust should not be on a “New” product. I had to re-thread the rusted handle in order to complete the build as this bar was a gift.
2 years ago
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