The good- the plate loaded functional trainer is awesome. The bad- after putting the machine together, I found a manufacturing defect that made it inoperable. After contacting Titan, they first offered me money to have a piece fabricated. They then offered more money which I declined. Finally, after six weeks, I was finally sent a replacement piece which showed up damaged. I had to repair two bent pulley brackets on the replacement part, take the machine partially apart and make the repair. The entire experience was disappointing and maddening.
2 years ago
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