Shipping was…not great. The item shipped out way ahead of scheduled, which might have been nice for someone impatient to get their equipment, but I ordered when I did thinking it would take the projected 7-10 business days to arrive. It showed up in less than a week, while my husband was traveling, and with no way to reschedule. The delivery driver dropped the package (which weighs almost 700lbs, in the middle of the sidewalk (I live in a high traffic area in the city). No knock - just dropped (in front of my garage) and left. So, I had to unpack the thing by myself to get it inside. You need a crowbar just to open the box. I looked like an a-hole while trying to unpack a 700lb machine by myself in the middle of a sidewalk. I get that the shipping times are estimated, and I get that they can’t (I guess) deliver onto your actual property, but allowing customers to choose some sort of a delivery window would go a long way.