ABSOLUTELY HORRIBLE!! The arrived non-functional. The bar was not assembled correctly by the warehouse so hole inserts are not aligned. Since it’s not aligned, I can not attach the pull up bar to my T3 series rack. I have been trying to get in touch with customer service for weeks now with no help or response! Whenever i call, the call would “drop”, when i tried the chat all they would say is “we will send this info to our product team”. And when i email, i get an automatic response about their response time delay. it just goes into circles. I now have to go to my bank to decline the transaction. Highly don’t recommend this company. Not sure If I got unlucky or getting scammed.