Customer service is a bit lacking. I had a problem with the bench after owning it for a week. I tried their chat service...no answer. I called them and got re-routed a couple times, then told I needed to submit a warranty claim. After I submitted, that, I got an email a couple days later saying they'll route my email to the warranty department. Not a very smooth process!
1 year ago
Titan Fitness has a
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