First off let me just say that I have a lot of products from Titan and I do really enjoy the equipment I have. I just purchased the short yoke and got the protection plan with it. When it arrived, both top post were damaged. Now because of the damage when you put the cross bar on, the sleeve in the inside of the crossbar pops out and is very difficult to get back in. I think if your going to pay for a protection plan, the equipment that is sent should be protected a lot better. Maybe a bigger box with more styrofoam to protect the equipment? This isn’t the first time that my equipment has been damaged. Titan makes very good equipment, but something has to change for the shipping.