My previous purchases with Titan has been nothing but great. The products were solid and made well that I was confident I finally bought my first olympic bar, the Shorty, from Titan. When delivered, the Shorty bar was also a well made product and looked great. However, it was not the same Shorty bar pictured and detailed on the website. Mine had black zinc sleeves and aggressive knurling while the Shorty on Titan's website listed Chrome sleeves and medium knurl, matching the picture on Titan's website. I was happy that Titan sent a quick replacement for the bar after I sent a picture of what was delivered. However, the replacement bar was exactly the same as the previous bar, black sleeves with aggressive knurling. This time, I sent a picture of both bars together to let Titan know they sent me yet another bar that didnt match what was detailed on their website. This time, Titan's customer service tells me that I did get the right bar. Huh? I now have 2 incorrect bars to send back for a full refund. As I said, the bars look great but the aggressive knurling isnt. I have a rogue power bar collecting dust because of the same aggressive knurling. Thank you for offering to refund me. But it is very disappointing to spend all this time and end up with nothing. Also, its a mystery to me how Titan at first sent me a replacement bar to correct it, but now is saying I did get the correct bar.