I still have not got all of my order. I was told the back order date was 10/18/23, on that date I received boc 2 of 1 of the one piece of equipment and when I called they said oh Box 1 is on back order until 11/3. So they sent me 1 box of one machine. weeks later I received another shipment. And opened it thought it was to my machine I ordered and went to putting all together and couldn't b/c what I was sent was a box 2 to another machine not the one I ordered. And was told to print lables and return it to FedEx. I do not have a printer and the box no good b/c we opened it not knowing it was the wrong thing. Not to mention it is huge and super heavy and there is no FedEx near here. After talking to many people and supervisors, I was told the right box would be sent on 11/3/23. As of today 11/7/23 I have nothing received but have this request to review b/c I have now received my order which is not correct. I am still waiting on my order almost a month after I ordered it. Horrible service now. We have multiple pieces of equipment from here in our home gym and are disappointed that this is happening. We will probably have to find another brand to order from after all of this.