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Ric B
Ordered a steel parallette set from Titan, and I cannot recommend. Product arrived with surface rust all over and in looking through holes where hardware goes, rust is visible. Also, one of the bolts and nuts did not tighten fully due to warped threading. I ended up having to go to local hardware store to purchase an $8 extraction kit to remove. I contacted Titan to request a partial refund and all Titan wants to give is $20 back. Not happy with that answer as $8 for extraction kit plus another $8 or so out of pocket for touchup paint to cover rust will run me about $20. So, for the money I’m to come out of pocket to make product right and for the trouble, I asked Titan for at least $40 refund. Titan won’t budge if $20 refund nor will they provide replacement or full refund/return on product. Lesson learned, never buy another product from Titan and you shouldn’t either. There are better companies out there selling fitness equipment. Don’t settle for junk sold by Titan.
1 year ago
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Titan Fitness has a 4.5 average rating from 27,795 reviews