I ordered a set of matching straight fixed weight barbells. Wouldn’t you expect them all to match and be exactly was it pictured on the website? Wouldn’t you expect them to arrive in a reasonable time frame? Well, surprise! I received a mismatch set of barbells with one suddenly on back order, after placing my order. Titan Fitness DOES NOT care about their customers. Apparently, they don’t even know what their products look like or the status of their inventory. When I placed the order, all the barbells were IN STOCK. But, once they had my money, everything changed!! I was sent all but one of the barbells, a 70 lb barbell. It was all of a sudden on back order. I contacted the company and asked for details and why this wasn’t specified ahead of time. I got the usual vague response, but was offered a partial discount. Ok, that’s cool, but let’s get the 70 lb barbell here too right??? Well, the 70 lb finally arrived but it did NOT MATCH. From a completely different set. I’ve spent the last week trying to get this one returned and the correct one sent but have been told this: we no longer have that set. You can return this 70 lb barbell for a full refund OR keep it and we will send you 40 dollars OR you can pay return shipping for all of them and pay a restocking fee and THEN, we will send you a matching set. ARE YOU KIDDING ME?!!! Let me get this straight… I pay hundreds of dollars more, then you do what you were supposed in the beginning OR I can be stuck with a matching set that I paid over $1200 bucks for and you offer me $40?!!! Umm, no. That’s not at all how this works. What will happen is that I will BLAST this all over social media in the fitness community until Titan administration feels the ripple effects in their sales. This is wrong. WRONG. I will definitely be contacting the BBB.