I don’t think you have good customer service. I asked to honor a 10% coupon that appeared on the website ‘after’ I just made my first purchase. I had a product delivered damaged and was reminded that I should have bought the shipping protection. No you as a large company should have insurance to protect the shipping of your items. I have never had to pay for a product and then pay extra to protect it during shipping. Your team does nothing to go above and beyond.
1 year ago
Titan Fitness has a
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